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Frequently Asked QuestionsQ. Are you accepting new patients and do you accept referrals?
A. Yes and yes! The best compliment we receive is a patient having the confidence in our office to recommend a friend or a family member to us.
Q. How much does a cleaning cost?
A. It depends on the health of your gums and how much actual "cleaning" needs to be done (i.e., how long has it been since your last cleaning?) but in general, the first visit (including the comprehensive examination, oral cancer screening, review of intra-oral photos, x-rays as needed, scaling or root planing as needed, polishing, and fluoride treatment as needed) ranges from $375 - $395 for the two hour visit. Check-up (or recall) or hygiene visits after the initial visit are shorter and therefore the fee is less (usually about half the cost of the first visit, on average). If you need a more accurate estimate of the cost of cleaning your teeth, we can provide one once we have examined your teeth.
Q. What makes you different than any other dental office I can visit?
A. We aren't one of those rushed, impersonal, high-volume, assembly-line style practices you've visited. We take the time needed with each patient to ensure quality treatment and to involve you into making decisions about your oral health and well-being. We don't just want to "fix your teeth" but to make you part of the process of achieving and maintaining your oral health. Our high-tech facilities complement our philosophy of working together with you as partners for your optimal dental health and in formulating your personalised treatment plan. For more specific qualities that make us different from other dental offices, read this.
Q. Another dentist said I need a lot of treatment, but I'm not sure. Should I get a second opinion?
A. Dentistry is an art as well as a science and there are often more ways than one to solve a particular problem. That doesn't mean that the first opinion is wrong, just that there may be a different approach that would benefit you. If you'd like, we can examine your unique situation and will happily provide our own independent assessment and recommendations.
Q. How much does it cost for Invisalign treatment?
A. Our fee for Invisalign treatment starts at $3995 and includes the initial impressions and photos (these are your orthodontic records), a preview of the Clincheck (a computer simulation which enables you to see a sneak preview of the expected outcome, as well as the estimated treatment time), all the aligners required to complete the corrections (as determined in the Clincheck), and four Vivera retainers per arch. If a patient loses or breaks an aligner, there is an additional charge for replacing aligners. As well, if the treatment is not effective due to a patient not wearing the aligners for the recommended time, there is an additional charge if extra aligners are needed to correct such non-compliance problems. If your corrections are minor, the actual fee may be lower; please call for a complimentary consult to discuss your suitability for Invisalign treatment.
Q. I'm a new patient. Can I get copies of any forms that you need me to complete, prior to my visit?
A. Yes! Go to the Book an Appointment page and download the registration and consent forms (2 pages total). Please complete the forms and bring them with you to your first visit.
For specific questions related to teeth and other aspects of dentistry, please refer to our Dental FAQ.